Privacy Policy
Scale Magnet LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage information submitted through our website, forms, booking pages, onboarding processes, and service communication systems.
1. Information We Collect
Scale Magnet LLC may collect personal and business information when you submit a form, schedule a call, request information, purchase a service, or communicate with us.
- Name
- Email address
- Phone number
- Business name
- Website URL
- Business service details
- Appointment and onboarding information
- CRM, automation, and project-related information
2. How We Use Your Information
We use collected information to provide services, respond to inquiries, schedule appointments, send onboarding instructions, configure business systems, provide account updates, deliver service-related communication, and improve our website and business operations.
3. SMS Communication
By providing your phone number, you agree to receive text messages from Scale Magnet LLC related to appointments, reminders, onboarding updates, CRM setup notifications, account updates, service communication, and support.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from SMS messages. Reply HELP for assistance. Consent is not a condition of purchase.
4. SMS Data Sharing
Scale Magnet LLC does not sell, rent, or share SMS opt-in consent data or phone numbers with third parties for marketing purposes. SMS consent information is used only for communication related to Scale Magnet LLC services, appointments, onboarding, account updates, and support.
5. Email Communication
We may use your email address to send appointment details, service updates, onboarding instructions, account information, support communication, invoices, and business-related messages. You may unsubscribe from promotional emails where applicable.
6. Third-Party Tools
Scale Magnet LLC may use third-party platforms to operate our website, CRM, booking system, forms, automations, email communication, SMS communication, payment processing, analytics, and service delivery. These tools may process information necessary to provide services.
7. Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure performance, and support marketing or retargeting efforts.
8. How We Protect Your Information
We take reasonable steps to protect information submitted to Scale Magnet LLC. However, no website, software platform, or online system can guarantee complete security.
9. Information Retention
We may retain information as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, support account history, and improve operations.
10. Your Choices
You may request to update, correct, or delete certain personal information by contacting us. You may opt out of SMS messages by replying STOP. You may request assistance by replying HELP or contacting us directly.
11. Children’s Privacy
Scale Magnet LLC does not knowingly collect personal information from children under the age of 13. Our website and services are intended for business owners and adults.
12. Updates to This Policy
Scale Magnet LLC may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.
13. Contact Us
For privacy questions or requests, contact Scale Magnet LLC at:
Business Name: Scale Magnet LLC
Website: www.scalemagnet.com
Email: [email protected]